TERMS OF SERVICE
Effective Date: March 2, 2026 · Last Updated: March 2, 2026
1. Parties & Agreement
These Terms of Service ("Agreement" or "Terms") constitute a legally binding contract between you ("Client," "you," or "your") and Webhaus AI, LLC, a Florida multi-member limited liability company with its principal place of business at 14610 Bonito Dr, Coral Gables, FL 33158 ("Webhaus AI," "Company," "we," "us," or "our"). By engaging our Services, submitting an intake form, or making any payment, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
2. Scope of Services
Webhaus AI provides the following services ("Services"), subject to the tier selected by Client:
(a) Website Design & Development: AI-assisted creation of custom websites, including research, design, content generation, and deployment on Cloudflare Pages infrastructure.
(b) MEO/AEO Optimization: Model Engine Optimization and Answer Engine Optimization — proprietary techniques to structure website content for visibility in AI-powered search and recommendation systems.
(c) Compliance Review: Automated and manual review of website content against applicable state bar advertising rules, ADA/WCAG accessibility standards, and ethical obligations. This review is a tool to assist compliance, not a substitute for independent legal review.
(d) Hosting & Maintenance: Website hosting on Cloudflare's global CDN with SSL, DDoS protection, edge caching, and ongoing maintenance.
(e) AI Integration Services: For applicable tiers, custom AI workflow integration including agentic client intake, automated communication, document generation, and practice management AI tools.
(f) ReferWise Integration: Referral tracking and management system integration as included in applicable tier.
3. Pricing, Payment & Billing
3.1 Setup Fee. A one-time setup fee ("Setup Fee") is due and payable upon engagement, prior to commencement of Services. The Setup Fee is non-refundable under all circumstances, as it compensates Webhaus AI for the labor, research, proprietary AI processing, and resources invested in the initial build of Client's website. The applicable Setup Fee is determined by the tier selected at time of engagement.
3.2 Monthly Service Fee. A recurring monthly service fee ("Monthly Fee") covers hosting, maintenance, MEO/AEO optimization, support, and ongoing Services as specified in the applicable tier. Monthly billing commences upon initial deployment of Client's website and recurs on the same calendar day each month.
3.3 Payment Processing. All payments are processed through Stripe, Inc. ("Payment Processor"). By providing payment information, Client authorizes: (i) immediate processing of the Setup Fee; (ii) recurring monthly charges for the Monthly Fee; and (iii) storage of payment credentials by the Payment Processor for recurring billing purposes. Client is responsible for maintaining current and valid payment information.
3.4 Failed Payments. If any payment fails, Webhaus AI will: (i) notify Client via email within 24 hours; (ii) re-attempt the charge up to three (3) additional times over a ten (10) day period. If all attempts fail, Webhaus AI reserves the right to suspend Services upon five (5) days' written notice. Suspension shall continue until all outstanding amounts are paid in full. Client remains liable for all fees accrued during suspension.
3.5 Price Changes. Webhaus AI may adjust Monthly Fees with at least thirty (30) days' written notice. Continued use of Services after the effective date of a price change constitutes acceptance. Client may cancel pursuant to Section 5 if they do not accept the new pricing.
3.6 Taxes. All fees are exclusive of applicable taxes. Client is responsible for all sales, use, value-added, and similar taxes imposed by any jurisdiction.
4. Satisfaction Guarantee & Refunds
4.1 Thirty-Day Guarantee. Webhaus AI offers a thirty (30) day satisfaction guarantee on Monthly Fees only. If Client is not satisfied with the Services within the first thirty (30) days following the initial deployment of their website, Client may request a refund of Monthly Fees paid during that period.
4.2 Non-Refundable Setup Fee. The Setup Fee is non-refundable under all circumstances, including but not limited to: dissatisfaction with deliverables, change in business direction, failure to provide required information, or voluntary cancellation.
4.3 Refund Process. To request a refund under the satisfaction guarantee, Client must submit a written request to sales@webhaus.ai within the thirty (30) day period, specifying the reasons for dissatisfaction. Refunds will be processed within fourteen (14) business days of approval.
4.4 Post-Guarantee Period. After the thirty (30) day guarantee period, no refunds will be issued for Monthly Fees. Cancellation pursuant to Section 5 will stop future billing but does not entitle Client to a refund of previously paid Monthly Fees.
5. Term & Cancellation
5.1 Term. This Agreement commences upon Client's first payment and continues on a month-to-month basis until terminated by either party.
5.2 Client Cancellation. Client may cancel at any time by providing written notice to sales@webhaus.ai. Cancellation takes effect at the end of the then-current billing cycle. No partial-month refunds will be issued.
5.3 Effect of Cancellation. Upon cancellation: (a) Client's website remains live through the end of the paid billing period; (b) after the billing period ends, hosting, MEO/AEO optimization, and all Services cease; (c) Client may request an export of their website source code within thirty (30) days of cancellation, which Webhaus AI will provide at no additional charge; (d) after thirty (30) days post-cancellation, Webhaus AI has no obligation to retain Client data or website files.
5.4 Termination by Webhaus AI. Webhaus AI may terminate this Agreement immediately upon written notice if Client: (a) breaches any material term of this Agreement; (b) fails to cure a payment default within the period specified in Section 3.4; (c) provides materially false or misleading information; (d) engages in conduct that is illegal, unethical, or harmful to Webhaus AI's reputation or other clients. Webhaus AI may also terminate without cause upon thirty (30) days' written notice, in which case Client will receive a pro-rata refund of prepaid Monthly Fees.
6. Client Responsibilities & Representations
6.1 Accuracy of Information. Client represents and warrants that all information provided to Webhaus AI, including but not limited to attorney names, bar numbers, credentials, firm details, testimonials, and case results, is truthful, accurate, and not misleading.
6.2 Content Approval. Client agrees to review and approve all website content prior to launch. Client acknowledges that once content is approved and published, Client bears responsibility for its accuracy and compliance with applicable rules of professional conduct.
6.3 Regulatory Compliance. Client is solely responsible for ensuring that their website, advertising, and marketing comply with all applicable bar rules, ethical obligations, and regulations in every jurisdiction where Client practices. Webhaus AI's compliance review tools assist but do not replace Client's independent obligation to verify compliance.
6.4 Timely Communication. Client agrees to: (a) respond to requests for information and content approval within a reasonable timeframe; (b) promptly notify Webhaus AI of any changes to bar status, credentials, firm information, or practice areas; (c) notify Webhaus AI immediately of any bar complaint, disciplinary proceeding, or regulatory action related to their website.
6.5 Prohibited Content. Client shall not request or provide content that is: (a) false, misleading, or deceptive; (b) in violation of applicable bar rules or ethical obligations; (c) infringing upon third-party intellectual property rights; (d) defamatory, obscene, or otherwise unlawful.
7. Intellectual Property
7.1 Client Content. Client retains all right, title, and interest in content provided by Client, including logos, photographs, copy, testimonials, and other proprietary materials ("Client Content"). Client grants Webhaus AI a non-exclusive, revocable license to use Client Content solely for the purpose of providing the Services.
7.2 Webhaus AI Work Product. Upon payment in full of all applicable fees, Client receives a non-exclusive, non-transferable license to use the website design, generated content, and code created by Webhaus AI specifically for Client's website ("Deliverables") for Client's business purposes. This license is contingent upon continued payment; upon termination for non-payment, the license is revoked.
7.3 Proprietary Technology. All proprietary tools, AI models, optimization techniques, templates, systems, and methodologies used by Webhaus AI in providing the Services ("Proprietary Technology") remain the exclusive intellectual property of Webhaus AI, LLC. No license, right, or interest in Proprietary Technology is granted to Client under this Agreement.
7.4 Portfolio Use. Client grants Webhaus AI the right to reference Client's website in Webhaus AI's portfolio, marketing materials, and case studies, unless Client provides written notice to opt out.
8. Disclaimer of Warranties
8.1 THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
8.2 WEBHAUS AI DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET CLIENT'S SPECIFIC REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICES WILL BE ACCURATE OR RELIABLE; (D) ANY MEO/AEO OPTIMIZATION WILL RESULT IN SPECIFIC RANKINGS, RECOMMENDATIONS, OR CLIENT ACQUISITION OUTCOMES.
8.3 No Legal Advice. Webhaus AI is not a law firm and does not provide legal advice. Compliance review features, disclaimer generation, and bar rule checks are provided as tools only. Client must independently verify all compliance obligations.
9. Limitation of Liability
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEBHAUS AI, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WEBHAUS AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 WEBHAUS AI'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO WEBHAUS AI DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.3 The limitations in this Section 9 shall apply even if any limited remedy fails of its essential purpose and shall survive termination of this Agreement.
10. Indemnification
10.1 By Client. Client agrees to indemnify, defend, and hold harmless Webhaus AI, LLC, its members, managers, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to: (a) Client's breach of any term of this Agreement; (b) Client Content or any content provided by Client; (c) Client's violation of any applicable law, regulation, or rule of professional conduct; (d) any misrepresentation of Client's credentials, professional status, or bar standing; (e) any third-party claim related to Client's website content or advertising.
10.2 Survival. Client's indemnification obligations shall survive termination of this Agreement.
11. Dispute Resolution
11.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
11.2 Informal Resolution. Prior to initiating any formal dispute resolution, the parties agree to attempt in good faith to resolve any dispute through informal negotiation for a period of at least thirty (30) days following written notice of the dispute.
11.3 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement that is not resolved through informal negotiation shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. Arbitration shall take place in Miami-Dade County, Florida. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
11.4 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, CLIENT AGREES THAT ANY DISPUTE SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLIENT EXPRESSLY WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.
11.5 Attorneys' Fees. In any dispute arising under this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees, costs, and expenses from the non-prevailing party.
12. Force Majeure
Neither party shall be liable for any failure or delay in performance arising from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government actions, war, terrorism, cyber-attacks, power failure, internet or telecommunications failures, or failures of third-party service providers (including Cloudflare, Stripe, or AI model providers).
13. Data Processing & Security
Webhaus AI processes Client data solely for the purpose of providing the Services. Our data practices are described in our Privacy Policy, which is incorporated herein by reference. Webhaus AI implements commercially reasonable security measures but does not guarantee absolute security against unauthorized access.
Client acknowledges that AI-assisted content generation may involve processing of Client-provided data through third-party AI model providers. Webhaus AI does not sell Client data to third parties.
14. Modifications to Terms
Webhaus AI reserves the right to modify these Terms at any time. Material changes will be communicated to active Clients via email at least thirty (30) days before the effective date. Continued use of the Services after the effective date of any modification constitutes acceptance. If Client does not agree to modified Terms, Client's sole remedy is to cancel pursuant to Section 5.
15. General Provisions
15.1 Entire Agreement. This Agreement, together with the Privacy Policy and any applicable order form or intake submission, constitutes the entire agreement between the parties and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.
15.2 Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
15.3 Waiver. No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. A waiver of any breach shall not constitute a waiver of any subsequent breach.
15.4 Assignment. Client may not assign or transfer this Agreement without Webhaus AI's prior written consent. Webhaus AI may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets.
15.5 Notices. All notices under this Agreement shall be in writing and sent via email to the addresses provided by the parties. Notices to Webhaus AI shall be sent to legal@webhaus.ai. Notices to Client shall be sent to the email address provided during intake.
15.6 Independent Contractors. The relationship between the parties is that of independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship.
16. Contact Information
For questions regarding these Terms:
Webhaus AI, LLC
14610 Bonito Dr
Coral Gables, FL 33158
legal@webhaus.ai
(305) 555-5555